; App to phone software are ones that make free internet calls from a mobile device to a real number. Fast Facts: PC Mobile. PC Optimum is a single loyalty program operated by Canadian retail conglomerate Loblaw Companies; it was created through the merger of Loblaws' PC Plus and Shoppers Drug Mart's Shoppers Optimum programs.. IMPORTANT DISCLOSURES AND … If the system doesn’t accept your card number, click “Register here” at the bottom of the activation page. See PC Optimum terms & conditions at pcoptimum.ca for full details including redemption restrictions. Grocery, drug store and phone category purchases are calculated at an earnings rate of 10 PC Optimum points per $1 spent. ; Gas category purchases are calculated at a rate of 10 PC Optimum points per $1 spent. Earn 5,000 PC Optimum™ points when you purchase an OtterBox Commuter phone case at The Mobile Shop™. Your internet security is important to us. LG K30. If you already have an Optimum card and can’t merge it through the app into your new PC Optimum account, call the number on … Compare View Details. You may also have an easier time explaining your issue in a face-to-face discussion with a store associate. Read more… Shopping at shoppersdrugmart.ca/beauty comes with a beautiful bonus—PC Optimum points! We will require your phone number, name and PC Optimum account number so that we can add your points to your PC Optimum account. The number at the bottom is your PC Optimum; On wellwise.ca, tap the My Account button at the top of any page. Our Optimum Experts will never ask you to share this type of information via Live Chat. Dial *86 from your home phone. Limited quantities available $ 149. The best phone number for Optimum is their 888-276-5255 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. 1 855 223 3499. Outside North America Call us collect at: 647 426 1343. We've created these shortcuts and apps to try to help customers like you (and ourselves!) ‎The rewards program unlike any other. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 833-926-3027 phone number for their New Customers department. PC Plus and Shoppers Optimum are now the PC Optimum program. 3 All PC Optimum members earn 15 points per dollar on eligible purchases at … Residential sales. Bob and Carol Bye are among Canadians who continue to complain about stolen PC Optimum points. I split my bill in half this month the first payment was on the **th of Dec the second... my bill very expens*ve * want to change to *** Mbps*Internet. It's a subsidiary of Altice USA, which owns other cable brands that operate across the country. You can reach the PC Optimum Member Care Team at 1-866-727-6468. Something for everyone. The rewards program unlike any other. Hours: 24 hours, 7 days; best time to call: 8:30am. 00. PC Optimum is a single loyalty program operated by Canadian retail conglomerate Loblaw Companies; it was created through the merger of Loblaws' PC Plus and Shoppers Drug Mart's Shoppers Optimum programs.. Members can earn PC Optimum points when paying at the pump and when paying for eligible products, including fuel in the associated convenience store as applicable. For Optimum Business Services, please visit our Business Support page. The different numbers on your card, key fob, or PC Optimum app barcode identify the individual devices, so you can track which device was used to earn or spend points. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. I didn’t have my email offers for over a year and would show my PC Points card (this was before the merger) and not get any points. Toll Free 1-888-495-5111. Browse our Customer Service section and quickly find the answers to common questions about Optimum's products and services before you call for assistance. Having this information in front of you can be useful when describing your problem to another representative or supervisor. What Do I Do If I Am Having Problems with My Optimum Service? In total, there are 10 ways to get in touch with them. Some issues, such as checking service outages and transferring service because of a move, can be addressed entirely through Optimum's mobile app or website. Sharing is what powers GetHuman's free customer service contact information and tools. Many common issues with cable service can be fixed immediately by performing a few simple troubleshooting steps. All other support is available from 9am - 5pm EST Mon - Fri and Saturday 9:00am - 1:00pm EST closed on Sunday. Toll-free, 24/7. A PC Optimum card, President’s Choice Financial® Mastercard® or a 10 digit phone number registered to a valid PC Optimum™ account, must be scanned, swiped, or manually keyed as part of the payment transaction in order for PC Optimum™ points to be earned on fuel, convenience or car wash purchases. Again, if you don’t have it automatically loaded, remember to LOAD YOUR OFFERS to earn the points! Your internet security is important to us. Login to the app and go to Account>Settings>Edit Personal Information and you are … Call … The points were redeemed using the phone app , from a different province. If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. Calls to Optimum were unsuccessful, and it took the efforts of a well-known consumer advocate to get the charge reversed and the phone fixed. Please keep sharing your experiences so we can continue to improve this free resource. We want to remind you not to share sensitive data, such as Social Security numbers, credit or debit card information, banking information or other sensitive information via Live Chat. Our regional telephone sales lines are open: This option can be particularly useful if you need to return or exchange equipment. Not only was the phone not repaired, but the customer was also billed a fee for the technician. Log in now! These services support making phone calls to any number, … Once your account is linked you’ll be able to view your points balance. Tailored specially for you, with exclusive events and offers on the items you buy the most. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Under the Contact Information tab you can enter your PC Optimum card number. JavaScript is not enabled within your browser, a JavaScript enabled browser is required to use pcoptimum.ca. Check out these tips below. The reason customers call 800-877-8849 is to reach the Optimum Cablevision Customer Service department for problems like Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support. All for one low, flat monthly rate. I ORDERED INTERNET FOR WORK ON**** SPOKE TO ALEX HE TOLD ME $**. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. Take a few minutes to write down what happened during your first call. Many common issues with cable service can be fixed immediately by performing a few simple troubleshooting steps. With fun holidays how-to’s, inspiring cooking videos and a bundle of new recipe ideas, you’ll be all set to take your end-of-year festivities to the next level. Turn your pit stop into a points stop! The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 833-926-3027 phone number for their New Customers department. While 888-276-5255 is Optimum's best toll-free number, there are 10 total ways to get in touch with them. Dial *99 from your home phone. To order Optimum residential services, use the number listed for your region or place your order online. I am an existing PC mobile customer, but my SIM card has been lost/stolen and I need to buy a new one. PC Plus and Shoppers Optimum are now the PC Optimum program. If you do need to call, customer service technical support is provided 24 hours a day. I have questions about my bill for optimum. Basically they said I needed to enter it myself into my profile to be able to use it . Don’t miss a single tip, tutorial or recipe! Services for the hearing impaired. While 888-276-5255 is Optimum's best toll-free number, there are 10 total ways to get in touch with them. You can help! If you’ve been eyeing your holiday sweater since November 1st, take a peek at the latest PC Insiders report. Invalid password, please complete all fields. This Information is not a complete description of benefits. And the more you use the program the better it gets – and the more free stuff you get. The rewards program unlike any other. PC Optimum Program Shoppers Optimum and ... Link your PC Optimum card number to Your Account if you haven’t done so already. If you had PC Plus points, the conversion is 1:1, meaning you’ll have the same number of points you did before. Click on the “Forgot ID” or “Forgot password” links if you don’t remember your log-in information. Your points will be awarded within 2-5 business days. There are many issues that can be resolved via telephone customer service, including billing issues, starting or changing new service, transferring service after a relocation, setting up technician appointments and handling some technical issues. Unfortunately, Optimum customer service has a poor reputation. Calling the right number can save you time and frustration. For those that do not own an LTE compatible device, PC Mobile also offer 4G HSPA+ speeds ranging up to 21Mbps download speeds. Optimum has over 2 million WiFi Hotspots; forget fast, free internet access. While many people report satisfaction with their cable, Internet and telephone services, trying to get assistance from Optimum is often challenging. Your Optimum Voice phone number will be displayed in the upper right hand corner of the page. From things you need to the indulgences you love, get rewarded for being you. Residential customer service. Enter your existing Optimum ID and password, or create a new ID to register for Optimum Rewards online. Many customer service representatives are under significant pressure and may be more inclined to go out of their way to help a customer who treats them with respect. If you’ve been eyeing your holiday sweater since November 1st, take a peek at the latest PC Insiders report. With Optimum’s home phone service, you can enjoy unlimited local and long distance calling anytime, to anywhere in the United States, Canada, Puerto Rico and the U.S. Virgin Islands. As with online chat, you'll have a record of your conversation. See PC Optimum terms & conditions at pcoptimum.ca for full details including redemption restrictions. Fill up on PC Optimum points when you fill up the tank. Turn your phone or tablet sideways to view your PC Optimum card. Contact Optimum customer service. Optimum HealthCare, Inc. is an HMO with a Medicare contract and a contract with the state of Florida Medicaid program. Get pumped! How Do I Get Technical Support from Optimum? They said they were left "dumbfounded" after they discovered they were missing $300 worth of points. The Optimum call center that you call into has employees from Connecticut, New Jersey, New York and is open 24 hours, 7 days according to customers. Make sure you are calling the right phone number for your state and account type (home or business). As a major provider of communications services, Optimum receives a huge number of customer service requests every day. To order Optimum residential services, use the listed numbers. Customer service for all other issues is available from 8 a.m. to 8 p.m. Eastern time. I just change a defective cable box with a new one. While Optimum does offer live chat as a way to get help, they also have a phone number. Optimum home phone service starts at $9.99 per month. I change the cable box and I have been receiving a notation that it is preparing for se... OPTIMUM CHARGED ME TWICE AND DESPITE CALLING * TIMES, THEY HAVE NOT CREDITED MY BANK ACCOUNT. Loblaw told CTV News that this type of scam doesn't specifically target PC Optimum users, but rather uses phone numbers registered with different systems to send out mass messages to people.. GetHuman builds free tools and shares information amongst customers of companies like Optimum. PC Optimum had my phone number, it on my account, but, it wasn't "linked" as a card kind of thing. While 888-276-5255 is Optimum's best toll-free number, there are 10 total ways to get in touch with them. How Do I Transfer My Optimum Cablevision Service? Starting new cable TV, Internet or telephone service, Canceling or making changes to existing services. Doing this can help keep your conversation on track and ensure that your issues are addressed. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. Sunday, 7 a.m. - 10 p.m. Enrollment in Optimum HealthCare, Inc. depends on contract renewal. Optimum also offers assistance through its social media platforms, including Twitter. External link. Our Optimum Experts will never ask … You can call Optimum at (203) 870-2583 phone number, write an email, fill out a contact form on their website www.optimum.net, or write a letter to CSC Holdings, LLC, 1111 Stewart Avenue, Bethpage, New York, 11714, United States. 200 … Invalid Optimum ID, please complete all fields. I want credit for not being able to watch my shows on ***. Plus, you get free 411 and over 20 useful calling features at no extra charge. The PC Optimum program, launched February 1, 2018, brings together two of Canada’s favourite loyalty programs, PC Plus and Shoppers Optimum, and coming summer 2018 Esso and Mobil stations! ‎The rewards program unlike any other. Yes, Optimum offers landline service, however availability depends on your zip code. Cancel my account !!!!!!! Optimum Specs. Select the points amount you'd like to redeem on your order—from a value of $10 up to $500. 00. It's not always clear what is the best way to talk to Optimum representatives, so we started compiling this information built from suggestions from the customer community. Only available at The Mobile Shop $ 74. Load offers, earn and redeem points and manage your a… Call around the world. Lenore Biever lost more than one million PC Optimum rewards points after someone apparently hacked her account and went on a shopping spree. We want to remind you not to share sensitive data, such as Social Security numbers, credit or debit card information, banking information or other sensitive information via Live Chat. NY: Bronx, Brooklyn, Westchester. Get contact information for PC Financial Mastercard & the PC Optimum program. Common problems addressed by the customer care unit that answers calls to 888-276-5255 include Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support and other customer service issues. This phone number is Optimum's Best Phone Number because 185,034 customers like you used this contact information over the last 18 months and gave us feedback. Find a fuel location. I payed the bill and they shut off my services. Here are some things you can do to get an appropriate resolution: This is Optimum's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optimum agent. Our residential lines in New Jersey, Connecticut, Long Island, New York. We've created these shortcuts and apps to try to help customers like you (and ourselves!) You can also enter the card number during checkout. And the more you use the program the better it gets – and the more free stuff you get. Now you’re ready to start earning points on wellwise.ca! Load offers, earn and redeem points and manage your account all through the convenience of the PC Optimum app. will likely reward more 20% PC Optimum returns (eg. 718.975.1140. Choose your package - Optimum 1 Gig, Optimum 500 or Optimum 300 - and explore options to bundle and save with TV and phone. Optimum Customer Service Contacts +1 866 200 7273 (Customer Service) +1 973 230 6048 (New Jersey, CS) +1 973 230 2037 (New Jersey, Sales) Additional eligibility conditions may apply. The customer had been told that he was only signing a statement indicating that the technician had shown up. Are you already getting the best deal? Dial your mobile phone or any other phone number with caller ID. And you can click here if you want to compare all the contact information we've gathered for Optimum. In one case of note, the media reported that an elderly Optimum customer was tricked into signing a "work order" for a technician who had been out to his home to fix a malfunctioning phone. The PC Optimum Insiders™ subscription gives you even more rewards, convenience and inspiration with PC® products and services. All of our phones come with a PC mobile triple SIM card, one year limited warranty plus a one year PC mobile second year warranty. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! I already called PC Financial, they deactivated my … ZTE Cymbal 2. PC Mobile is a prepaid mobile cell phone provider that is operated by Bell Mobility.. Network: PC Mobile's network is provided by Bell Mobility offers customers blazing fast 4G LTE speeds. © {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Voicemail. Get online support for your cable, phone and internet services from Optimum. Earn 5,000 PC Optimum™ points when you purchase an OtterBox Commuter phone case at The Mobile Shop™. Write down your desired resolution. Optimum is a provider of Internet, telephone and cable TV services and serves the New York tri-state area. Your points will be awarded within 2-5 business days. Subject to … The PC Optimum™ program is provided by President’s Choice Services Inc. *Offer valid December 10-January 13, 2021. The number is 1-866-727-6468. Check out these tips below. The PC Optimum™ program is provided by President’s Choice Services Inc. *Offer valid December 10-January 13, 2021. How Do I Change My Optimum Wi-Fi Password? Have a recent bill in front of you. Buckle up points lovers, you're on the road to even more rewards now that you can earn PC Optimum points at Esso ™ and Mobil™ stations. 1 866 246 PCMC (7262) External link. Earn more Earn 10% back in PC Optimum™ points on ALL PC® products! Compare View Details. The exact price and availability depends on your location. However, not all browsers allow you to take advantage of all the new features. Become a PC Optimum Insiders™ member © Copyright {{CommonFooterCtrl.fullYear}}  CSC Holdings, LLC. Besides calling, the next favorite option for customers looking for help is via 833-926-3027 for New Customers. The free phone call applications listed below are available in four different forms: PC to phone programs are ones that can make a free call from your computer to a real telephone number so you don't even need a telephone yourself. There was also 3 calls where after 25 minutes I got dial tone, they always ask for my phone number but I never get a call back, The other day they told me to call McAfee and I spent 45 minutes with a tech who took over my PC and said it was a problem cause by Optimum and they have to reinstall your McAfee. PC Financial World Elite Mastercard: You earn 30 PC Optimum points for every $1 spent at Loblaws stores (here is a list), at Shoppers Drug Mart you get 45 PC Optimum Points (which is owned by Loblaw’s) and 10 PC Optimum Points for other purchases, so it works out to be about 3% cash back at Loblaws stores and 1% elsewhere. 718.860.3514. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 833-926-3027 phone number for their New Customers department. Members can earn PC Optimum points when paying at the pump and when paying for eligible products, including fuel in the associated convenience store as applicable. Tailored specially for you, with exclusive events and offers on the items you buy the most. If you’re a PC Optimum Member, you can earn and spend points on … Remain calm and polite during your call. Your current billing information and other support features are available on the Optimum Support App and TV channel 900. Our regional telephone sales lines are open: Monday - Friday, 7 a.m. - 11 p.m. Saturday, 7 a.m. - 10 p.m. Sunday, 7 a.m. - 10 p.m. Get online support for your cable, phone and internet services from Optimum. Contact us by phone, email, or regular post. — PC Optimum (@pc_optimum) February 1, 2018. Try calling again. Bob and Carol Bye are among Canadians who continue to complain about stolen PC Optimum points. Besides calling, the next favorite option for customers looking for help is via 833-926-3027 for New Customers. Press 1, then 0 at each prompt until transferred. Load offers, earn and redeem points and manage your a… Saturday, 7 a.m. - 10 p.m. With fun holidays how-to’s, inspiring cooking videos and a bundle of new recipe ideas, you’ll be all set to take your end-of-year festivities to the next level. JavaScript n'est pas activé dans votre navigateur. Earn 10% back in points on all PC® product purchases – that’s more than 12,000 products! Some representatives are better trained or have more experience than others and may be able to approach your situation differently. Consumers report that phone representatives are unpleasant and often not able to resolve issues. (See instructions above). Tips & Tricks. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. Some issues do require a visit from a technician who can diagnose and repair problems with equipment and connectivity. They said they were left "dumbfounded" after they discovered they were missing $300 worth of points. Hey App users, Fuel up on PC Optimum points at Esso Canada by adding your phone number to your account. From things you need to the indulgences you love, get rewarded for being you. ** A MONTH & **. Set up your voicemail. 00. "And so, of course, we panic, you know, try to open the app and change everything, but at that point it was all gone. External link. Alcatel 1. Optimum also has dedicated phone lines for opening new accounts. Our regional telephone sales lines are open: Monday - Friday, 7 a.m. - 11 p.m. Saturday, 7 a.m. - 10 p.m. Sunday, 7 a.m. - 10 p.m. I spoke to a representative on Saturday... Placed an order no one came when the apartment was scheduled, charging me for a service call when no technician was here. Optimum Internet Services in Yonkers Optimum connects you with reliable, high-speed internet. Compare View Details. This Optimum phone number is ranked #4 out of 8 because 185,034 Optimum customers tried our tools and information and gave us feedback after they called. Add the items you'd like to buy to your bag then proceed to checkout. If you don’t know your Optimum Voice phone number, there are a number of ways to retrieve it. Enjoy free PC Express™ pickup, including priority time slots! {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Check the time: Remember, phone-based technical support is available at all times, but phone support for other service requests is restricted to specific business hours. In addition, customers who need to exchange or return equipment will have to use a shipping service or make a personal visit to an Optimum store that is set up for this purpose. Valid on in-store purchases only. We will require your phone number, name and PC Optimum account number so that we can add your points to your PC Optimum account. PC Optimum Program Shoppers Optimum and PC Plus are now the PC Optimum program. Browse our nice phones. Does Optimum still offer home phone service plans? And the more you use the program the better it gets – and the more free stuff you get. “This type of text scam is common and not specifically targeting our PC Optimum members. The added benefit is it looks like a teller at SDM or Loblaws stores could look up now based on my phone number too. Call now and talk to a real, live person who can tell you what promotions you are missing out on. Your Optimum Voice phone number will appear on the caller ID. Consider getting in touch through other means. Maximize number of SDM/Pharmaprix offers received: Shop at SDM/Pharmaprix consistently 10% vs 20% return in PC Optimum points: It appears that shopping more at No Frills will likely reward more 10% PC Optimum returns (eg. Another thing to consider is that Optimum has different phone lines for business and residential customers. Input your phone number associated with the PC Optimum points account prior to filling up to collect points. How Do I Fix Buffering Problems with Optimum? Monday - Friday, 7 a.m. - 11 p.m. A PC Optimum™ card, President’s Choice Financial® Mastercard® or a 10 digit phone number registered to a valid PC Optimum™ account, must be scanned, swiped, or manually keyed as part of the payment transaction in order for PC Optimum™ points to be earned on fuel, convenience or car wash purchases. Contacting Optimum - by phone or otherwise. MORE: What the new PC Optimum program means for you Advertisement Subject to … To participate in the program members can scan the PC Optimum app or key tag or swipe a PC Optimum card or PC Financial Mastercard®. Limited quantities available $ 89. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. I need to pay my bill but I want to schedule a payment for December **. Customer Relations Hours of Operation: Mon – Fri 8:30 AM – 5:30 PM. My wife got emails saying that our PC Optimum points were being redeemed at Vaughan Mills Mall, 600,000 of them," Eggers explained. 3 All PC Optimum members earn 15 points per dollar on eligible purchases at Shoppers Drug Mart and Pharmaprix. The points were redeemed using the phone app , from a different province. If you are frustrated by an unsuccessful call to Optimum, know that you still have options. Hey App users, Fuel up on PC Optimum points at Esso Canada by adding your phone number to your account. Visit an Optimum store. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. In total, Optimum has 8 phone numbers. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. To order Optimum residential services, use the number listed for your region or place your order online. Please try again later. People call Optimum for many reasons, including: Optimum operates in three states, each with different numbers. With equipment and connectivity the state of Florida Medicaid program t know your Optimum phone! Get contact information tab you can reach the PC Optimum points at Esso Canada by adding your phone number.... The technician had shown up state and account type ( home or business ) Drug Mart and Pharmaprix companies! Promotions you are frustrated by an unsuccessful call to Optimum, know that you upgrade to real... Often not able to resolve issues you, with exclusive events and based!, look up now based on the items you 'd like to buy your... Who continue to improve this free resource million WiFi Hotspots ; forget fast, free internet access total ways get. Within your browser, a javascript enabled browser is required to use pcoptimum.ca a with... Island, new York shares information amongst customers of companies like Optimum, get rewarded for you! Take a few simple troubleshooting steps the Mobile Shop™ terms & conditions at pcoptimum.ca for full details including restrictions! Have a bill, connect to WiFi, check your email and voicemail, what! Call to Optimum, know that you still have options all the new features Mobile device to a,... 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